Your right
Right of withdrawal
As a consumer, you have the right to withdraw from your purchase within 10 calendar days of receiving the product.
10 calendar days
Counted from the day you receive the product, without needing to justify the reason.
No bureaucracy
You don't need to register or take any additional steps to exercise your right.
Free return
Return costs are covered by us.
Once your request is received, we will send you a management identification code within 24 hours and coordinate the return and refund.
I want to exercise my right of withdrawal
Fill out the form indicating "Withdrawal" in the subject, along with your name, order number, and the product to be returned.